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ABOUT
An F&I Specialist Support Staff with Centuries of Collective Experience.
Frank Martin, CEO
Meet Our Team
Scott Dutton
Sales Manager/ Finance
Professional Summary
- F&I Solutions Inc.
- Specialist Finance Manager all brands and computer systems. Traveling through out the country and produce Automotive Finance Products.
- Willing to relocate: Anywhere
- Authorized to work in the US for any employer
Work Experience
Sales Manager/Finance Manager/ Operator
F&I Solutions Inc-Columbia, SC
June 2019 to Present
Responsibilities Meet and Greet every Customer, input CRM info, interact with customer and obtain a commitment to buy. Evaluate Used Car inventory, Appraise trades. Insure bank approval's for client's. Oversee contracts in transit log. Follow up CRM for Client base. Interact Used Car Buyer to maintain inventory. Advertise on internet.
Extremely Customer friendly. Treat clients with respect and inspect what I expect.
Mcdaniels Acura
Finance Manager-Columbia, SC April 2015 to June 2017
- Consummate Customer commitment
- Verify Client Information in CRM
- Present payments on purchase and/or lease
- Present menu and extract commitment
- Print paperwork either electronic or printed
- Finalize contracts in transit
Sales Manager
Dick Smith Ford-Columbia, SC
April 2012 to May 2015
Responsibilities:
Hire and train Salesmen, Certify for Ford requirements. Meet and Greet every Customer, input CRM info, interact with customer for commitment to buy. Evaluate New and Used Car inventory, maintain 90 day supply of inventory. Report sold units and Appraise used cars trade in's. Assist F@I office.
Finance Director
Dich Dyer Toyota-Columbia, SC
January 2000 to December 2009
Managed 3 Finance Officer's inspecting accuracy and compliance of 245-275 monthly completed deals.
Individual accomplishment of annual of $945,000 profit and 150% product penetration, 95% customer satisfaction survey. Consistent annual profit from 2005 thru 2009 achieved between $745k to $945K.
Completion of Funding contracts in transit, Interaction with all Banks and finance companies, including introducing alternate financing for challenged credit. Department Training, Interviewing sales staff and manager prospects. Achieved the #3 highest paid employee commission based earnings.
Senior Customer Service Agent
Delta Air Lines-Fort Lauderdale, FL
February 1978 to April 1986
Operation Agent: Load Planner.
Education
- Business (Business Adminstration)
- Broward College-Fort Lauderdale, FL
- 1976 to 1979
Skills
Business Development
Certifications and Licenses
- JM@A Compliance
- April 2002 to December 2009
- Joe Verde Management
- February 2001 to February 2001
- Universal Underwriters F&I Course
- February 1996 to February 1996
- Finance and Insurance Training course
- Fmcc Leasing Certified Agent
- January 1993 to January 1996
- Ford Motor Credit Half-a-car specialist
Seasoned Sales, Finance, and Automotive Operations Manager with over two decades of experience driving profitability, leading high-performing teams, and delivering exceptional customer satisfaction across multiple dealership environments. Expert in producing automotive finance products, securing bank approvals, appraising trades, optimizing inventory, and ensuring full compliance with lending and regulatory standards. Highly adaptable with extensive multi-brand, multi-system proficiency—including all major DMS and CRM platforms—and a proven ability to travel nationwide to support dealership performance for F&I Solutions Inc.
Recognized for strong leadership in both sales and F&I departments, including managing finance teams, hiring and training sales staff, and overseeing monthly production volumes of 245–275 deals. Achieved notable accomplishments such as generating up to $945K in annual F&I profit, maintaining 150% product penetration, and achieving 95% customer satisfaction scores. Known for consistent operational accuracy, oversight of contracts in transit, and maintaining strong relationships with banks, lenders, and finance companies to support both prime and subprime buyers.

Brings a customer-first philosophy—treating every client with courtesy and professionalism—combined with deep expertise in menu presentations, closing techniques, compliance, and high-impact sales processes. Certified through JM&A Compliance, Universal Underwriters, Joe Verde Management, FMCC Leasing, and Ford Motor Credit. Committed, mobile, and willing to relocate, with authorization to work in the U.S. for any employer.
Robert Meyercord
EXPERIENCE
2013-Present
Houston, TX F&I Solutions, INC
Finance Specialist
- Traveled United States working Finance
- Trained new and experienced Finance Managers
- Trained Sales managers for profitability
- Handled outstanding CIT and Rebate moneys owed dealer
- Implemented strategies to speed funding and maximize profit front and back
Taylor Kia Findlay
2010-2013 Findlay, OH
Finance Manager
- Averaged $1,800 per copy for 3 years
- Opened store as brand new location
- Established relationships with lenders
- Gap penetration in excess of 75% average
- Responsible for breaking down and funding all deals
- Familiar with deep sub-prime lenders
United Collection Bureau
Maumee, OH 2008-2010
Medical Collection
- Collecting an average of $50,000 per month
- HIPPA and FCRA compliant
- Proficient on various collection and skip tracing programs and websites
Buckalew Chevrolet
Conroe, TX
2006-2008
Finance Manager
- Achieved and maintained Platinum status with captive lender GMAC
- Averaged one thousand three hundred dollars per copy
- Penetrated over sixty percent on extended service contracts monthly
McGinnis Cadillac-Mitsubishi
Houston, TX
2005-2006
Finance Director
- Initiated aggressive special finance program in dealership to tap into sub-prime market yielding in excess of 15 extra deals a month
- Averaged one thousand two hundred dollars per copy
- Responsible for sales management and training of personnel in sales department
Streater-Smith Mitsubishi
Conroe, TX
2004-2005
Finance Director
- Increased total back end income over fifteen thousand dollars in one month
- Initiated and ran a successful mail out sale with a very large special finance lender
- Responsible for sales management and training of personnel in sales department
Monument Kia
Baytown, TX 2003-2004
Finance Director
- Used established contacts to bring in necessary lending institutions
- Managed sales department in a selling and training capacity
- Implemented training course for new salespeople speeding profitability
- Averaged one thousand four hundred dollars per copy in a brand new dealership with over seventy percent warranty penetration
Hertz Car Sales
Houston, TX 2001-2003
Finance Manager
- Expanded sales team from 5 to 10 representatives
- Tripled division location for each sales associate with simple advertising plan
- Warranty penetration averaged over 90% during duration at the dealership
Magnum Auto, Inc.
Arlington, TX 1995-2001
Sales Representative/Finance Manager
- Youngest Finance Manager in dealership history (20 years)
- Averaged over one thousand five hundred dollars per copy
- “Salesman of the Year” awards 1997 and 1998
Education
University of Houston
Houston, TX 1994-1999
- Less than 40 credit hours remaining to receive a Bachelor of Arts in Communications
- Cumulative 3.4 GPA
- Worked full time at dealerships throughout majority of college
INTERESTS
People, reading, tennis, skydiving, carpentry, golf, computers
Highly accomplished Finance Specialist and Automotive Sales Leader with more than 20 years of progressive experience maximizing profitability, strengthening lender relationships, and elevating finance department performance across franchise and independent dealerships nationwide. Demonstrated success traveling the U.S. with F&I Solutions, Inc., training both new and veteran Finance Managers and Sales Managers in high-impact processes that accelerate funding, improve compliance, and increase both front- and back-end profitability. Expert in handling CIT issues, rebate recovery, and implementing strategies that significantly improve dealership cash flow.
Proven track record of producing exceptional per-copy averages—including $1,800 PVR for three consecutive years—and achieving high product penetrations such as 75% GAP and over 60% extended service contract rates. Experienced in building new stores from the ground up, establishing lender networks, and working with deep subprime finance programs to increase total deal volume. Recognized for leadership roles as Finance Director across multiple dealerships, consistently increasing back-end income, launching successful special finance programs, training sales teams, and driving strong warranty penetration.

Background includes high-volume medical collections with strict HIPAA and FCRA compliance, plus early career achievements such as becoming the youngest Finance Manager in dealership history and earning multiple Salesperson of the Year awards. Known for exceptional customer rapport, disciplined process execution, strong training abilities, and a commitment to dealership growth. Brings a blend of sales leadership, F&I expertise, and operational improvement that consistently delivers strong financial results.
LEWELL WALLACE BREWER
Professional Summary
Results-driven Car Sales & Finance Manager with extensive experience in the finance and insurance industry. Proven ability to secure automobile loans, manage F&I processes, and lead sales teams to exceed targets. Skilled in negotiation, customer service, and regulatory compliance. A self-motivated professional with strong leadership, multi-tasking, and problem-solving skills. Seeking an opportunity to leverage my expertise to drive sales and profitability.
Key Skills
- Automotive Sales & Financing
- Loan & Lease Structuring
- F&I Product Sales (Warranties, GAP protection, etc.)
- Credit Analysis & Approval Process
- Compliance & Regulatory Adherence
- Team Leadership & Training
- Customer Service & Retention
- Negotiation & Closing Deals
- CRM & Dealer Management Software (ADP, CDK, Automate, Danny Lee Management Systems)
Professional Experience
Independent Life & Health Insurance Broker
October 2024 – Present
- Provide clients with customized life and health insurance solutions.
- Educate customers on policy options, coverage details, and financial planning strategies.
- Build strong relationships with clients through personalized service and trust-building.
- Maintain up-to-date knowledge of industry regulations and best practices.
Cartown Kia
Nicholasville, KY June 2020 – September 2024
Finance & Insurance Manager
- Recognized as the top F&I manager every year.
- Ranked in the top 1% of F&I managers for EasyCare products.
- Achieved #4 ranking nationwide for EasyCare product sales within the first year of implementation.
- Structured competitive financing and leasing deals while ensuring compliance with lender and dealership guidelines.
- Delivered excellent customer service, ensuring smooth financing processes and building long-term client relationships.
- Proficient in desking deals as a Sales Manager, always willing to fill in and help the tower when assistance is needed.
Arrow Metals
Winchester, KY | January 2012 – May 2020
Foreman
- Developed work schedules and ensured project deadlines were met.
- Performed site inspections and enforced safety protocols.
- Operated heavy-duty equipment for steel erection projects.
Langdale Hyundai
Valdosta, GA | January 2011 – January 2012
Finance Director
- Secured both conventional and non-conventional automobile loans.
- Processed financial transactions in compliance with bank, federal, and state regulations.
- Managed finance department personnel and optimized workflow efficiency.
- Gathered and processed financial stipulations required by institutions.
- Monitored and tracked dispersed funds from financial institutions to ensure accuracy.
Langdale Honda Kia
Valdosta, GA | August 2006 – January 2009
Finance Director
- Secured both conventional and non-conventional automobile loans.
- Processed financial transactions in compliance with bank, federal, and state regulations.
- Managed finance department personnel and optimized workflow efficiency.
- Gathered and processed financial stipulations required by institutions.
- Monitored and tracked dispersed funds from financial institutions to ensure accuracy.
Langdale Honda Kia
Valdosta, GA | February 2006 – August 2006
Floor Manager
- Lead and managed a sales team of 10-12, overseeing daily operations and performance.
- Negotiated deal terms and closed high-value automobile transactions.
- Ensured high customer satisfaction through after-sale follow-ups and support.
Blazer's Tavern
Valdosta, GA | 2010
Owner & Operator
- Managed daily operations, including staff scheduling, inventory control, and financial management.
- Developed marketing strategies to increase customer engagement and sales.
- Ensured compliance with local and state liquor licensing laws and health regulations.
- Provided exceptional customer service, fostering a loyal clientele base.
Direct TV Installation
Valdosta, GA | April 2003 – January 2006
Owner & Operator
- Managed all business operations, including customer service, scheduling, and installation.
United States Air Force
November 1993 – November 2002
E5 Staff Sergeant & Fleet Manager
- Managed fleet logistics and inventory within the Logistics Readiness Squadron.
- Ensured operational efficiency and regulatory compliance within military supply chains.
Education & Certifications
Bachelor of Science – Management & Computer Information Systems (CIS)
- Park University, Moody AFB, GA | August 2001 – March 2005
- GPA: 3.45
High School Diploma
- Bainbridge High School, Bainbridge, GA | August 1990 – June 1993
- GPA: 3.40
Additional Information
- Proficient in web-based data entry for consumer applications.
- Strong negotiation and interpersonal skills.
- Lead by example, never asking a salesperson to do anything I wouldn’t do myself.
- References available upon request.
Results-driven Automotive Sales and Finance Manager with over 20 years of experience delivering high-performance results in F&I, dealership operations, and team leadership. Proven expertise in structuring loans and leases, presenting F&I products including warranties and GAP protection, and ensuring compliance with all regulatory and lender requirements. Recognized for exceptional negotiation skills, customer service, and the ability to lead teams to exceed sales targets.
Throughout my career, I have consistently delivered top-tier performance, including ranking in the top 1% of F&I managers for EasyCare products and achieving #4 nationwide in EasyCare product sales. My experience spans managing finance departments, training sales teams, desking deals, and stepping into operational leadership roles as needed, all while maintaining strong relationships with customers and lenders.
Beyond automotive finance, I bring leadership experience as a business owner and military veteran, where I managed operations, logistics, and personnel in diverse, high-pressure environments. I combine technical expertise, operational oversight, and a customer-first approach to drive profitability and team success.

I am passionate about building high-performing teams, mentoring talent, and creating seamless experiences for both customers and dealerships. Open to connecting with automotive groups, F&I organizations, and leadership teams seeking a proven, results-oriented professional to elevate their operations.
Jay Samson
About
I am a seasoned automotive retail and finance professional with over 25 years of experience driving dealership profitability, customer satisfaction, and team performance. My career has spanned leadership roles in sales, F&I, and general management, where I’ve built a reputation for delivering results through training, process improvement, and digital retail innovation.
Highlights of my expertise include:
- Maximizing sales productivity and F&I performance through proven menu presentation and compliance strategies
- Leading dealership operations, including forecasting, budgeting, inventory management, and cost control
- Driving adoption of digital retail tools, eContracting, and CRM/DMS platforms to streamline customer experiences
- Building and mentoring high-performing teams that consistently exceed goals
I’ve had the privilege of working with national and regional automotive groups, technology providers, and independent dealerships—helping them grow market share, improve profitability, and adapt to the evolving retail landscape.
I’m passionate about combining traditional dealership fundamentals with modern digital solutions to create sustainable success for both businesses and customers.
Valdosta, GA | February 2006 – August 2006
I am a seasoned automotive retail and finance professional with over 25 years of experience driving dealership profitability, customer satisfaction, and team performance. My career spans leadership roles in Sales, F&I, and General Management, where I’ve built a reputation for delivering measurable results through training, process optimization, and digital retail innovation. I specialize in maximizing sales productivity and F&I performance through proven menu presentation and compliance strategies, leading dealership operations including forecasting, budgeting, inventory management, and cost control, and driving adoption of digital retail tools, eContracting, and CRM/DMS platforms to streamline the customer experience. I take pride in building and mentoring high-performing teams that consistently exceed goals. I’ve collaborated with national and regional automotive groups, technology providers, and independent dealerships to grow market share, improve profitability, and adapt to the evolving retail landscape. I am passionate about combining traditional dealership fundamentals with modern digital solutions to create sustainable success for both businesses and customers.
Gavin Schnelle
Professional Biography
- May 2025 – Present
- F&I Solutions, Inc. Specialist - 2024 -2025
- Woody Folsom CDJ Vidalia, GA – Sales Manager - 02/24 -09/24
- Paul Thigpen Chevrolet Vidalia, GA – F&I - 05/2023 - 10/2023
- Anderson Ford Vidalia, GA - F&I - 08/2019 – 09/2020 – 05/2023
- Rountree Moore Toyota Lake City, FL – F&I - 08/2019 – 07/2020
- Paul Thigpen Chevrolet Vidalia, GA – F&I - 08/2014 – 08/2019
- Jim Hudson Lexus Augusta, GA – F&I - 03/2012 – 08/2014
Professional Summary
Business-minded Finance Manager promoting more than 24 years of expertise overseeing transactions and reconciling monthly financial reports. Highly collaborative individual with a track record of effectively training and coaching staff members.
- JMA Finance School
- ZurichNA Finance School
With over 24 years of experience in automotive finance and sales, I am a business-minded Finance Manager specializing in F&I operations, dealership profitability, and team development. I have held leadership roles across multiple dealerships, including F&I and Sales Manager positions at F&I Solutions, Inc., Woody Folsom CDJ, Paul Thigpen Chevrolet, Anderson Ford, Rountree Moore Toyota, and Jim Hudson Lexus. Throughout my career, I have consistently delivered strong financial results, streamlined transaction processes, and implemented training programs to elevate team performance.

Accomplished and collaborative Finance Manager with expertise in overseeing transactions, reconciling monthly financial reports, and maximizing dealership profitability. Skilled in coaching and mentoring staff, ensuring compliance with lender and regulatory requirements, and implementing best practices in F&I operations. Trained through JMA Finance School and ZurichNA Finance School, with a proven ability to adapt to multiple dealership environments while delivering measurable results.
Richard Ray Mabe
Work Experience
Mills Automotive Group
Smithfield, NC | August 2016 - Present
Used Care Director
Responsible for training and managing the sales staff, marketing the inventory competitively, submitting application and negotiating with the lenders. Participate in all the daily operations of the business
NFS Autosport
Sanford, NC | March 2016 – July 2016
General Sales Manager
Responsible for daily operations of the dealership, including selling, financing, and tracking contracts in transit.
- Maintain optimal inventory to ensure customer needs are met
- Move inventory through the service department in a timely manner to ensure maximum visibility for retail sales
- Appraise all incoming inventory
Hendrick Automotive Group
March 2003 - March 2016
Rick Hendrick Toyota of Apex
Apex, NC | August 2015-March 2016
Finance Manager
Responsible for securing customer loans, selling secondary products and maintaining exceptional customer satisfaction.
- Assist the sales personnel closing deals
- Train sales personnel to handle objections
- Maintain an acceptable daily funding average
- Meet and exceed gross profit per retail unit monthly
Rick Hendrick Toyota
Sandy Springs GA | March 2015 – August 2015
Pre Own Sales Director
Recruited to assist in opening a newly acquired dealership with the opportunity to return to Apex once the transition was in place and the new staff was operating by Hendrick standards.
Responsibilities included pre-own sales, purchasing and managing inventory, training sales staff and driving revenue. Accountable for weekly/monthly sales and financial reporting.
- Maintain optimal inventory to ensure customer needs were met
- Move inventory through the service department in a timely manner to ensure maximum visibility for retail sales
- Appraise all incoming inventory
Rick Hendrick Toyota of Apex
Apex, NC | July 2013 - March 2015
Sales Manager
Managed a multitude of selling responsibilities, including developing sales strategies to maximize revenue growth, utilizing internal contests to motivate sales staff, and supporting the sales staff in closing deals.
- Plan and direct staffing, training and performance evaluations to develop sales and service programs
- Determine price schedules and discount rates
- Review & approve sales deals by all sales associates
Pre-Owned Buyer
July 2011 - July 2013
- Purchased inventory and directed the re-conditioning of trade-in vehicles for resale
- Involved in all areas of the daily operations of the dealership
- Promoted to Finance Manager and then to Sales Manager for new and pre-owned
Rick Hendrick Chevrolet
Charleston, SC | June 2010 - July 2011
Pre-Owned Sales Manager
- Managed and tracked all pre-owned car sales, prepared monthly and quarterly sales/budget reports. Promoted to General Sales Manager within 3 months.
Rick Hendrick Cary Auto Mall
Cary NC | March 2003 - June 2010
Pre Own Sales Manager
- Pre Own Sales Manager
CrossRoads Ford
August 2000 – March 2003
Sales Manager
- Part of the management team, leading a sales staff of 40-50 individuals.
David O’neal Chrysler Jeep
April 1987 – May 2000
- Started as a salesperson and was promoted to management positions during my tenure.
Summary of Qualifications
Innovative professional with 25+ years of experience in the automotive sales industry and the skills to drive business growth, capitalize on new revenue potential, and manage all aspects of business operations. Extensive experience with the operations of the auto auction and thorough understanding of the opportunities and benefits for profitability.
Proficient in the use of various computer programs and applications, including ADP Systems, Reynolds & Reynolds, First Look Inventory Management Systems and V-Auto Proanalyzer. Quick study with ability to easily grasp and put into application new concepts, dedicated, and self-motivated team player/builder.
Education
- Pinecrest High School, Southern Pines NC – 1979
- Guilford Technical Community College, Greensboro, NC – 1980
- Hendrick University management Classes – ongoing
- AFIP Senior Certificate
I am an innovative automotive retail and finance professional with over 25 years of progressive experience in sales, finance, and dealership management. My career spans leadership roles in multiple dealerships, including Mills Automotive Group, Hendrick Automotive Group, CrossRoads Ford, and David O’Neal Chrysler Jeep, where I’ve consistently driven profitability, optimized inventory, and built high-performing teams. I have extensive experience in pre-owned and used vehicle operations, finance and insurance management, and dealership-wide operations, including staff training, process improvement, and compliance oversight.

Results-oriented Sales and Finance Manager with deep expertise in dealership operations, pre-owned and used care management, and F&I performance. Skilled in training and mentoring sales staff, managing inventory and pricing strategies, negotiating with lenders, and implementing revenue-enhancing processes. Proficient in ADP Systems, Reynolds & Reynolds, First Look Inventory Management, and V-Auto Proanalyzer, with a proven ability to adopt new technologies and streamline operations. Recognized for fostering customer satisfaction, maximizing gross profit per unit, and creating sustainable business growth. Holds AFIP Senior Certification and has completed ongoing management training through Hendrick University.
J. Austin Carter
Accomplished and certified Finance & Insurance (F&I) professional with a fourteen-year track record of delivering strong profitability, operational continuity, and customer satisfaction within the automotive industry. Skilled in maximizing gross margins through consistent upselling of service contracts and insurance products—maintaining top performance since 2015. Possesses extensive leadership experience overseeing F&I departments, funding, training, and compliance across multiple dealerships and states, including GA, SC, NC, FL, VA, WV, NJ, MA, MD, NY, CT, and IA.
Highly adaptable, with proven success serving as a flexible floating F&I Manager for F&I Solutions, Inc., stepping into dealerships nationwide to fill critical leadership gaps and maintain smooth operations during staffing transitions, vacations, and Covid-19 absences. Builds strong, trust-based relationships with banks and credit unions—experienced working with Ford Credit, PNC Bank, GM Financial, Bank of America, Fifth Third Bank, TD Auto Finance, and more. Certified Ford and GM F&I Manager with additional training through Zurich Insurance’s Streamlined FI Selling Systems and participation in the Ethical F&I Conferences (2019–2023).
Known for rapid mastery of dealership management systems, including Reynolds & Reynolds, Dealertrack, and Docupad, as well as effective communication with customers and lending partners with tact, courtesy, and financial expertise. A committed team player who consistently supports dealership objectives, assists in hiring and training team members, and represents each dealership with professionalism and integrity.
Gerald H. Quezada
I am a seasoned automotive retail and finance professional with over 25 years of progressive experience driving dealership profitability, customer satisfaction, and team performance. I have held leadership roles spanning Finance Manager, Finance Director, General Sales Manager, and General Manager across multiple dealership groups, including Mercedes-Benz, Infiniti, Honda, Chrysler, Dodge, Jeep, Ford, Nissan, and others. I am highly skilled in F&I operations, pre-owned and used vehicle management, team development, digital retail tools, eContracting, and CRM/DMS systems.
Throughout my career, I have consistently delivered record-setting performance in per-unit finance averages, service contract penetration, and backend profitability. I have developed and implemented menu systems, follow-up programs, and concierge services that enhance customer retention and dealer revenue. In addition to dealership leadership, I have a strong entrepreneurial background, including ownership of independent dealerships, music performance and management, and insurance brokerage. I am also a licensed notary in Indiana and Alaska and have previously held a Texas Auto Dealer license, Realtor license, and General Lines Property & Casualty Insurance license.
Accomplished Sales and Finance Leader with extensive experience in automotive dealership operations, finance, and insurance. Expertise includes securing conventional and non-conventional vehicle loans, maximizing F&I product penetration, training and mentoring high-performing sales and finance teams, and managing full dealership operations from staffing to inventory and compliance. Proficient in a wide range of industry tools and platforms, including Darwin, VAuto, DealersLink, Provision, Stockwave, Eleads, DealerSocket, Vin Solutions, Promax, Route One, Dealertrack, E-contracting, CUDL, 700 Credit, IPacket, Rapid Recon, Smart Auction, Ignite, DAP, MyKaarma, docuPAD, Dealer Soft, AutoSoft, ADP, Reynolds & Reynolds, and Grapevine (Infiniti).
Known for consistently producing record-setting finance and sales performance, optimizing dealership processes, and fostering strong relationships with lenders and customers. I bring a unique blend of operational expertise, digital retail knowledge, and entrepreneurial experience, delivering measurable results across multiple markets and brands.
Clark Colm
Dynamic Automotive Finance Manager with extensive experience driving dealership profitability, operational efficiency, and team performance. Recognized for mentoring and developing high-performing teams while fostering a culture of excellence, I specialize in maximizing F&I department results, increasing product penetration, and enhancing customer satisfaction. Known for a results-oriented approach, I consistently exceed expectations in challenging environments and deliver measurable improvements to dealership performance.

Throughout my career, I have successfully implemented process improvements, modernized systems, and established subprime and alternative lending departments. I have driven VSC penetration as high as 80% and PVR profit increases up to 150%, while training sales and F&I staff to achieve consistent results. Experienced in desking and structuring deals, funding verification, menu and product presentation, and early customer engagement, I also consult with dealerships to optimize operations, compliance, and long-term profitability.
I am passionate about combining deep industry knowledge, hands-on leadership, and strategic consulting to help dealerships improve performance, increase revenue, and deliver exceptional customer experiences.
Derek Adams
Automotive sales and finance executive with over 20 years of experience leading dealerships through both challenging economic conditions and periods of growth. Proven track record in maximizing dealership profitability, developing high-performing teams, and implementing innovative finance and sales strategies. Skilled in subprime finance, menu selling systems, product development, and operational optimization, with a strong focus on customer loyalty and compliance.
Throughout my career, I have successfully structured and funded deals, increased product penetration, and optimized finance department performance. I have developed strong relationships with manufacturers and major banks, implemented comprehensive menu selling systems, and delivered substantial improvements to dealership net profits per vehicle. Known for driving operational excellence, mentoring managers, and creating scalable systems that produce measurable growth.
I am passionate about leveraging extensive industry knowledge, strategic planning, and leadership development to elevate dealership performance, increase profitability, and enhance the customer experience.
Frank Martin
I am a seasoned automotive executive with a career spanning four decades in sales, finance, and dealership leadership. I began my automotive career in 1983 at Goodman Toyota in Raleigh, NC, consistently ranking among the top five sales performers out of twenty salespeople. I continued my success at Raleigh Toyota, a Fred Anderson Family dealership, achieving top performance among thirty salespeople and representing the dealership in zone, district, and regional product presentations.

My experience expanded nationally when I was selected by Jim Moran to represent the Southeast region in Torrance, CA. These experiences laid the foundation for my transition into finance and dealership management, including leadership roles as Finance Director and General Sales Manager at multiple North Carolina dealerships.
In 1998, I founded F&I Solutions, Inc., where I serve as CEO. Over the years, my team and I have partnered with leading industry organizations such as Pat Ryan’s Resource Group, JM&A, Zurich North America, American Financial, and Allstate Dealer Services, providing consulting, F&I solutions, and operational strategies to dealerships nationwide.
DENIZ ULUSOY
Laurel, MD 20707
nurdandulusoy@gmail.com / (646) 696-7123
SUMMARY
Dynamic sales manager with proven success in lead qualification and closing strategies. Strong background in sales training and presentations, enhancing team performance and communication. Expertise in staff management and coaching, driving results and achieving sales goals.
SKILLS
- Effective time management
- Financial reporting and analysis
- Leadership in teams
- Negotiation with vendors
- Risk evaluation
- Exceptional customer service
- Provided excellent customer service with high
- scoring CSI.
- Received Mark of Excellence awards for outstanding
- product knowledge and high CSI.
- Staff training and development
EXPERIENCE
Finance Director/ King Kia - Laurel, MD
- Oversaw finance operations to maximize profit and ensure compliance with lending regulations
- Led a high-performing team, streamlining F&l processes to enhance customer experience
- Maintained strong lender relationships to optimize deal structures and facilitate approvals
- Utilized Dealertrack, RouteOne, CDK, Ignite (Reynolds & Reynolds), and DocuPad for daily operations
- Advised executive team on financial implications of business activities, strategic initiatives, and operational changes.
- Developed and maintained strong banking relationships, securing favorable terms for credit facilities and other financial services
Finance Director / Ourisman Volkswagen Of Laurel - Laurel, MD
- Directed finance operations, enhancing product penetration and customer satisfaction index scores.
- Developed and trained finance team members to drive process improvements
- Integrated digital platforms, increasing contract accuracy and processing speed.
- Designed short-term financing strategies to meet working capital needs while optimizing returns on idle cash balances
- Managed the preparation of all external financial reporting including audited financial statements
- Collaborated closely with other departments to develop comprehensive budget models that reflect organizational goals.
Finance Manager / Ourisman Chevrolet - Marlow, MD
- Secured vehicle financing and aftermarket product sales to maximize revenue
- Managed lender submissions and approvals via Dealertrack and RouteOne for streamlined processing
- Delivered efficient, compliant F&l processes that increased gross profit.
- Collaborated with external auditors to ensure compliance with applicable laws and regulations.
- Identified opportunities for cost savings through process improvements and automation initiatives
- Prepared financial documents such as budgets, forecasts and reports.
EDUCATION AND TRAINING
BBA: Teaching English, Genman And Turkish As A Foreign Language And Simultaneous Interpretation Frankfurt University 01/1995
Frankfurt, Germany
BBA: English Language Phonetics And Phonology 01/1991
Hacettepe University - Ankara, Turkey
Master of Science: Teaching Techniques Of Teaching English And German As A Foreign Language
Frankfurt University - Frankfurt, Germany
